Shipping policy
Shipping Policy
At The Chill Wardrobe, we aim to deliver your order quickly and safely. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer reliable shipping through trusted courier partners across India.
Available options may include:
- Standard Shipping
- Express Shipping (if applicable)
- Cash on Delivery (COD) (if available)
Shipping options will be shown at checkout based on your location.
2. Order Processing Time
All orders are processed within 1-3 business days after confirmation.
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation email once your order is placed
3. Delivery Timeframes
Once shipped, your order is typically delivered within:
👉 1–3 Business days depending on your location
- Metro cities: Faster delivery
- Remote areas: May take slightly longer
4. Shipping Costs
Shipping charges are calculated at checkout.
- Standard shipping: ₹ 49
- Free shipping : On orders above ₹ 999
- COD charges : ₹ 29
5. Order Tracking
Once your order is shipped:
- You will receive a tracking link via email/SMS
- You can track your order in real-time
If you don’t receive tracking details within 24 Hours, please contact us.
6. Delivery Issues & Delays
While we aim for timely delivery, delays may occur due to:
- High order volume
- Weather conditions
- Courier service disruptions
- Incorrect shipping details
If your order is delayed or not delivered:
👉 Contact us at support@thechillwardrobe.in
We’ll assist you as quickly as possible.
7. Incorrect Address / Failed Delivery
- Please ensure your address and contact details are correct
- If a delivery fails due to incorrect information, additional shipping charges may apply for re-delivery
8. International Shipping (Optional)
We currently:
👉 DO NOT offer international shipping
9. Contact Us
For any shipping-related queries, reach out to us:
📧 support@thechillwardrobe.in
🌐 www.thechillwardrobe.in